Please use a valid email address as we will send you a confirmation email with your activation code.
Phone order: Same as online order. Our phone representative will ask you your email address and confirmation email will be send to that email address automatically.
Part of that is they may not be clicking on this confirmation email.
The policy varies with different booking. The specific policy of refund and cancellation is subject to the confirmation email or voucher of the booking.
You also will get a confirmation email if you do it on-line, so they can… so they'll say "Is this really you?"
